The Outbound Supervisor supervises all functions associated with material movement through the Fulfillment Center, including material handling, paperwork and recordkeeping.

KEY RESPONSIBILITIES

Administrative

• Determine best practices four outbound and other functions in the facility

• Create warehouse layout changes based data

• Implement and support continuous improvement programs to reduce cost and increase productivity.

• Plans and coordinates work, trains employees as needed.

• Ensures warehouse is a clean and safe work environment: complies with all health and safety regulations in accordance with company policy

• Continuously monitor the performance and activities of the warehouse and submits suggestions to enhance performance through individual or team efforts

• Provides leadership by establishing clear expectations and demonstrating high standards of work practices and safety conscious behavior.

• Issue performance appraisals and disciplinary write ups

• Aid in interviews and other staffing activities

Outbound

• Ensures daily loading and unloading of trucks; liaison between common carriers, warehouse and office personnel.

• Oversees and supervises shipment preparation to ensure proper documentation for all shipments.

KEY ACCOUNTABILITIES

• Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up

• Ensure professional, accurate and timely communication to complete tasks and resolve issues

• Oversee all phases of assigned projects to ensure completion within budget and schedule

Qualifications & Experience

• High school diploma or GED required.

• 3–5 years of experience in a warehouse or distribution center environment.

• Experience with high volume, high SKU count

• Strong knowledge of outbound processes, procedures, and best practices.

• Experience with various shipping methods, including parcel, LTL, FTL, container, and intermodal shipments.

• Experience using warehouse management systems (WMS) and RF scanning technology.

• Intermediate proficiency in Microsoft Excel and Outlook.

Skills & Competencies

• Strong verbal and written communication skills.

• Demonstrated leadership skills and ability to work effectively with employees at all levels.

• Strong listening and interpersonal skills.

• Strong mathematical and problem-solving skills.

• Ability to work collaboratively as part of a team.

• Self-motivated and able to work independently with minimal supervision.

• Ability to prioritize responsibilities and perform effectively in a fast-paced distribution environment.

• Sound business judgment and a professional approach to workplace interactions.

• Willingness and ability to continuously learn and stay current on new procedures, systems, equipment, and operational methods.

Physical Requirements

• Ability to lift and/or move up to 50 pounds.

• Ability to stand and walk for extended periods.

• Ability to bend, stoop, reach, and perform other physical activities associated with a warehouse/distribution environment.

• Ability to work in warehouse environment with varying temperatures