Position Summary

The HR & Office Coordinator provides hands-on HR support to employees and leaders at our Danville warehouse/distribution center. While this role partners closely with our HR team, the position is operationally focused on core people & business needs specific to IG Campus. Primary responsibilities include selection & onboarding, employee experience, training, general administrative duties, compliance, HR systems and records, and support of all HR company initiatives.

This employee-facing role primarily serves as a day-to-day HR resource for IG Campus. The HR Coordinator will spend meaningful time engaging with employees, answering questions, offering solutions, building relationships, and helping maintain a positive and productive workplace.

Key Responsibilities

Human Resource Partnership/Selection & Onboarding

• Maintain a visible and approachable HR presence throughout the IG Campus

• Point of contact for employee questions related to company policies, payroll, benefits, and other workplace matters.

• Communicate and align company policies and workplace expectations in a consistent and respectful manner

• Recognize when recurring questions, concerns, workplace trends/situations should be escalated to HR Leadership

• Coordinate recruitment process for IG Campus – assess recruiting request and respond accordingly: internal approvals, job descriptions, postings, applicant coordination & communications, etc.

• Conduct and guide an effective, compliant interview process

• Administer and maintain applicant tracking systems (ATS); identify opportunities to improve recruitment efficiency

• Coordinate & Deliver Onboarding – lead new hire orientation, all employee paperwork & documentation, understanding of key HR resources, policies, benefits, and workplace expectations

• Maintain accurate and up-to-date employee records in HRIS; reporting, dashboards, and HR metrics

• Assist with benefits administration, leaves, health and safety

Training & Development

• Coordinate employee training activities and maintain required training records

• Partner with supervisors to support new hire and ongoing employee training needs

• Assist with communication and coordination of learning and development opportunities

• Support HR-led training programs and development initiatives

Compliance, Payroll, & General HR Administration

• Maintain employee files in accordance with data privacy and record retention requirements

• Assist with employee handbook updates and policy maintenance aligned with local regulations

• Coordinate various types and aspects of leave administration - including annual, sick, and statutory leaves

• Support health and safety practices in accordance with local and OSHA guidelines – from an administrative and compliance perspective

• Support payroll-related items and assist employees with routine payroll and benefit administration – field employee questions and coordinate resolution with the appropriate HR, payroll, or benefit resource.

• Maintain accurate employee information, documentation, and records within the HRIS and other HR systems.

• Recognize the need and prepare appropriate employee documentation

• Maintain confidentiality and exercise sound judgment when handling employee and company information

• Provide administrative support to HR an IG Campus

Employee Engagement

• Support various types of internal communications, social well-being & employee engagement initiatives

• Communicate company values, philosophy, and lead by example

• Coordinate team meetings, campus events, and various office functions

• Serve as first point of contact for employees - ensure timely and professional support

• View employee questions and feedback as an opportunity to understand and improve the overall employee experience

• Foster a welcoming, productive, and positive workplace

Office & Facilities

• Partner with HR and Operations to help maintain a safe, organized, and employee-friendly environment

• Responsible for employee common areas, breakrooms/snacks, and training spaces

• Coordinate relationships with visitors and office vendors (e.g., cleaning services, office equipment, maintenance, various facilities providers)

• Other Duties – that offer value-added support to our business and HR efforts

Skills & Competencies

• Strong organizational and time management skills with attention to detail

• Ability to work onsite – managing multiple priorities in a unique and changing environment

• Build trust and credibility with colleagues

• Baseline knowledge local state employment law HR compliance, and best HR practices

• Apply common sense, correlated rationale, and logic in thought processes and approach

• Strong interpersonal and communication skills - ability to interact across the company

• Maintain confidentiality - High level of discretion & integrity handling confidential information

• Process-oriented mindset with a focus on continuous improvement

• Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.

• Sound use of technology - assess data, create presentations & dashboards, reports, etc.

• Adaptable, flexible, & willing to accept diverse and evolving responsibilities

Qualifications

• Associate degree in Human Resources, Business Administration, or related field preferred. Equivalent and related experience will be considered

• Bachelor’s Degree or aPHR certification a plus

• Minimum of 3 years in a comparable HR role and office administration role

• Working Knowledge of HRIS and ATS platforms preferred