Manager, Supplier Performance, Sourcing & Quality Assurance
The Manager, Supplier Performance, Sourcing & Quality Assurance will ensure Infinity Global’s suppliers meet the company’s standards for quality, delivery, cost, and sustainability.
This hands-on role covers supplier assessment, development, sourcing, and quality assurance. It involves close collaboration with internal teams and international suppliers to drive continuous improvement.
Key Responsibilities
Supplier Assessment
Conduct supplier visits and audits to evaluate capability, capacity, and quality systems.
Assess supplier potential and readiness for new projects
Prepare reports and improvement plans where needed.
Quality Claim Management & Resolution:
Directly oversee and resolve all quality-related claims from customers or internal teams.
Drive quality failure investigations and supplier accountability through rigorous RCA/CAPA processes, overseeing the recovery of quality-related costs and credits from suppliers when necessary.
Data Analysis & Strategic Reporting
Consolidate and analyse complex datasets to provide a clear overview of order fulfilment status.
Perform "Spend by Supplier" analysis to monitor purchasing patterns, identify cost-saving opportunities, and evaluate supplier dependency.
Synthesize data into actionable insights for senior management to support regional sourcing strategies.
Supplier Relationship & Performance
Build and maintain strong supplier partnerships.
Manage supplier KPIs on quality, delivery, cost, and sustainability.
Oversee production follow-up, ensuring on-time and compliant deliveries.
Lead root cause and corrective action reviews for any quality issues.
Supplier Development & Sourcing
Lead sourcing and RFQ activities, including cost benchmarking and supplier selection.
Manage sample development and readiness for production launch.
Identify and develop new suppliers to support business growth.
Quality Assurance
Oversee supplier QA systems and ensure alignment with company standards.
Hands on quality control, and preform inspection regular basis
Training & Travel
Regular inland travel (40%) to supplier sites across Asia countries
Qualifications
7+ years’ experience in sourcing, supplier management, and project management
Some background in factory audits, cost analysis, and quality control.
Skilled in data analysis, supplier KPIs,
Knowledge with FSC, ISO 9001, ISO14001, SA8000, EcoVadis preferred.
Fluent English in both written and verbal.
Core Competencies
Analytical and detail-oriented
Strong communicator and negotiator
Cross-functional collaboration
Problem-solving and continuous improvement mindset
Leadership potential and cultural adaptability
- Department
- Supplier Management
- Locations
- India, Vietnam
- Remote status
- Fully Remote
About Infinity Global
The Partner Trusted by the World’s Leading Luxury Brands
We’re proud to be the single-source solution for luxury retailers, offering innovative, sustainable, and personalized solutions, from product development and manufacturing to global distribution to data management.
With each program, we collaborate with our clients to anticipate their needs- developing custom strategies that allow us to act with agility-quickly responding to challenges and rapidly shifting positions to meet the opportunities in this ever-changing environment.